The Carriers link, available from the Analyze tab in your Tool Bar, opens the Analyze Carriers search tool. Search Results and a Report Summary return detailed information about each of the carriers for which billing and usage data has been loaded in the designated period.
Note: Some of the features available in Premium Mobile may be restricted by your administrator.
To locate and manage carrier information, perform the following steps:
1. From the Analyze tab in your Tool Bar, click Carriers.
2. In the Analyze Carriers screen:
a. Select a Billing Date from the drop-down list.
b. Select either the Invoice Cycle or Market Cycle radio button.
The Invoice Cycle perspective is helpful when viewing new data just released by your carrier(s). Invoice periods run approximately 30 days in length and will include a variety of Market Cycle end dates.
Note: While the Invoice Cycle perspective may help you better understand your carrier invoices, it is very important that you continue to pay your bills based on the totals shown on the invoice your carrier sends you. Never pay an invoice based on data displayed on your wireless management Website.
The Market Cycle perspective represents a monthly grouping of all billing data with market cycle end dates that fell in the month you selected. Since invoices rarely run from the beginning of a single month to the end of that same month, it is likely that the Market Cycle perspective will not match the Invoice Cycle perspective. Carrier market cycle periods run approximately 30 days in length and have a variety of cut-off dates for billing that are market specific. The Market Cycle perspective is helpful in examining historical usage or charge data when comparing this data from month to month. This information may help you identify billing errors and instances of double billing.
c. Select the Display Charges from the drop-down list.
d. Select the display Currency.
Native currency is the currency used on an invoice. Common currency is a currency you select for display. For example, if you have carriers from the US and Great Britain, selecting a common currency of USD converts the display currency on invoices that were loaded in British pounds to USD.
If you select Native currency, you will not see a Report Summary for all carriers since values cannot be summed across different currencies.
e. Select a Charge Type.
f. Select either Published or All from the Show drop-down list, to view all or published charges.
g. Select the Suppress zero charges checkbox to hide the display of the charges having zero amount.
h. Select the Charge Group from the drop-down list.
The Charge Group option is enabled only if the Charge Type option selected is Extended.
i. Click the Search button.
The Search Results and Report Summary sections display the carriers that matched your parameters.
