Manage Device

The following procedure guides you through the process of managing the device for a user.

icon helps you to view device information and manage the device for a user. such as the user, device make, or model, carrier, device statistics, and location of the device in the Device Management screen.

You can manage the device for a user on performing the following steps:

1.   In the Services and Assets section of the User Profile page, click the Manage Device icon.

1       In the Device Management screen:

a. View the device information such as the associated user details, device make or model, carrier and device statistics in the Device Status tab.

b. View the location details of the device in the Locate Device tab.

c. Manage the device such as lock or unlock the device, wipe out the corporate data on the device, wipe entire device or factory reset the device, or unenroll the device from the EMM reconciliation.

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