Switch Devices (Classic View)

Use the Classic View to switch your phone number to a different phone/device that you already own. For information about performing this same operation using the Wizard View, see Switch Devices.

Note: Some of the features available in Premium Mobile may be restricted by your administrator.

To move this phone number to a different phone/device that you already own, perform the following steps:

1. In the Classic View Manage Wireless Service screen, click the Switch Devices link.

If you are authorized, you may use the For Someone Else link to initiate the process for another person. To do so, click the link and use the tools to Search for and Select the person you want to upgrade to a new phone or device and/or change to a different service plan.

2. In the Enter Information screen:

a. Provide the information requested.

Required information fields are denoted with a red asterisk (*).

Enter information about your device including the ESN/MEID (you may click the How do I find this link for assistance).

Note: An IMEI (International Mobile Equipment Identity) is a 15-digit number usually located behind your cell phone/device battery. Depending on your cell phone/device and service, you may be able to display your IMEI by pressing *#06# (star, pound, zero, six, and pound).

Enter your Preferred Area Code and the Contact Phone Number that the fulfiller may call for questions or additional information.

In the Additional Instructions field, enter any notes or comments to guide the fulfiller in completing your request.

Depending on the type of transaction and the payment policies established by your company, you might be prompted to enter a valid credit card and billing address for the portion of the order for which you are liable.

b. Click the Continue button to proceed.

Thechange icon may be used to reopen the Mobile Procurement screen so that you can make changes. The delete icon allows you to delete the item from your Shopping Cart. The Shopping Cart will remain available on the left side of your screen throughout the ordering process.

3. In the Confirm Order screen, verify the information presented and click the Complete button.

Before you click the Complete button, you may use the Shopping Cart features or the Edit Order Details button to return to previous Premium Mobile screens.

After you click the Complete button, the Order Submitted screen displays order and invoice information. Your order is assigned a Vendor Order Number. You may view order information in the User Profile screen of the employee for whom the order was placed. If you are authorized, you may view the information in the Order Status report.

 

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