Transfer Service In

Use Premium Mobile to transfer responsibility for a personal number to your company. Additional features offered during the transfer process allow you to order a new cell phone or wireless device and service, add accessories, and change plans.

Note: Some of the features available in Premium Mobile may be restricted by your administrator. This procedure details all of the features to which you may have access.

Note: Please have your current billing statement from your wireless carrier available before you begin this procedure.

The following procedure guides you through the process of transferring your wireless phone number ownership to your company. An example is given where a new iPhone®, along with an updated service plan and accessories, is requested. For information about ordering a new cell phone or wireless device and service, see Activate New Service. For information about transferring your existing personal service from your current carrier to a different company carrier, see Transfer In and Port.

To transfer wireless phone number ownership to your company, perform the following steps:

1. Begin the Transfer Service In process in one of the following ways.

·   From your Home page, click the View Profile link and in the Services and Assets section of the User Profile page, click the Transfer Service In button.

·   From the Tool Bar, click Organize and Employees to locate the employee for whom you want to transfer service in. In the Services and Assets section of the User Profile page, click the Transfer Service In button.

·   In the Transfer Your Personal Service to Your Company section (classic view only), click the Transfer Service In link.

2. In the Country and/or Zip/Postal Code screen:

a. Select the country where your service will be used.

b. Enter the zip/postal code where your service will be used.

c. Click the Continue link to proceed.

3. In the Select Options section of the Select Carrier screen, select your Current Carrier from the drop-down list and click the Continue button.

4. In the Order Cell Phone / Device screen:

a. Review the terms provided and verify your transfer.

This screen has been customized for you. Each carrier in your company system may present different contact information and terms. You must read the information and acknowledge the transfer by selecting each check box presented.

b. Click the Continue link to proceed.

5. In the Mobile Procurement screen:

a. Select a phone or wireless device.

Your available phones and wireless devices are displayed with pricing that corresponds to your company's carrier contracts.

You may use the Device Category, Carrier, Make, Model, Internal Memory, Color, and Wi-Fi Only to filter your options. If you do not need a new device, you may click the I don't need a device link to go directly to the service plan selection process without adding a new phone or wireless device.

The out of policy icon indicates devices that are out of policy and may require additional approval for processing.

When available, you may click the custom message icon to display a message related to the device.

To view information about a phone or device before you select it, hold your curser over the icon or device and click the Quick Look link to display an information popup.

 

You can select a new phone or wireless device to add to your Shopping Cart in either of the following ways:

Hold your curser over the icon or device and click the Add to Cart link.

 

Drag-and-drop your selection into the Device section of your Shopping Cart.

 

 

 

TheChange Device icon may be used to reopen the Mobile Procurement screen so that you can make changes.

 

The Delete Device icon allows you to delete the item from your Shopping Cart.

 

The Shopping Cart will remain available on the left side of your screen throughout the ordering process. As you progress through the ordering process, additional information will be added to the Plan, Features, and Accessories areas. Theand icons will become available for use in the Plan, Features, and Accessories areas as necessary.

b. Choose the plan you would like for your phone service.

Your available rate plans are displayed with pricing that corresponds to your company's carrier contracts. You may select a plan for your new phone or wireless device. If you chose to use an existing device, you may update your existing service.

Note: If you are updating an existing service, the system cannot guarantee compatibility between devices and rate plans that were not initially purchased through Premium Mobile. In the event that you select a non-compatible plan, the fulfiller will notify you via e-mail of incompatibility.

An overview of the available plans is presented. To add a Plan to your Shopping Cart and view detailed information, click the plan link.

After you review the plan's Included Features, select the checkbox(es) that correspond to the Optional Features you want to add.

Once you have finished adding Optional Features, click the Continue link to proceed.

c. If accessories are available for your cell phone or wireless device, you may use the checkboxes to add one or more accessories.

Your available accessories are displayed with pricing that corresponds to your company's carrier contracts.

Once you have finished adding accessories, click the Continue link to proceed.

6. In the Enter Information screen, provide the information requested and click the Continue button to proceed.

Required information fields are denoted with a red asterisk (*).

If your order involves shipment you may be prompted to enter a Shipping Address.

Note: The administrator configures the ability to edit the shipping address. To edit the shipping address, contact your administrator.

Enter the Contact Phone Number and Ext that the fulfiller may call for questions or additional information.

In the Additional Instructions and Other fields, enter any notes or comments to guide the fulfiller in completing your request.

Depending on the type of transaction and the payment policies established by your company, you might be prompted to enter a valid credit card and billing address for the portion of the order for which you are liable.

In the Date to Enter Fulfilment field, specify a date for the order to be fulfilled. The order will be fulfilled only on the scheduled date even if the processing is completed earlier.

7. In the Confirm Order screen, verify the information presented and click the Complete button.

Before you click the Complete button, you may use the Shopping Cart features or the Edit Order Details button to return to previous Premium Mobile screens.

After you click the Complete button, the Order Submitted screen displays order and invoice information. Your order is assigned a Vendor Order Number. You may view order information in the User Profile screen of the employee for whom the order was placed. If you are authorized, you may view the information in the Order Status report.

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