Use the Classic View to transfer your service from your current carrier to another carrier. For information about staying with your current carrier while upgrading to a new phone/device or changing to a different service plan, see Update Plan/Equipment. For information about performing this same operation using the Wizard View, see Change Carriers.
The following procedure guides you through the process of transferring your wireless phone number from your current carrier to another carrier.
Note: Some of the features available in Premium Mobile may be restricted by your administrator. This procedure details all of the features to which you may have access.
Note: Please have your current billing statement from your wireless carrier available before you begin this procedure. Each carrier requires an exact match of all information including capitalization, punctuation, and spaces to port your service. You will be prompted to enter information for your existing carrier, including corporate tax ID number, carrier account number, name on invoice, and billing address of invoice.
To transfer your existing personal service from your current carrier to another carrier, perform the following steps:
1. In the Classic View Manage Wireless Service screen, click the Port Service Number link.
If you are authorized, you may use the For Someone Else link to initiate the process for another person. To do so, click the link and use the tools to Search for and Select the person you want to upgrade to a new phone or device and/or change to a different service plan.
2. In the Country and/or Zip/Postal Code screen:
a. Select the country where your service is used.
b. Enter the zip/postal code where your service is used.
c. Click the Continue link to proceed.
3. In the Mobile Procurement screen:
a. Select a phone or wireless device.
Your available phones and wireless devices are displayed with pricing that corresponds to your company's carrier contracts.
You may use the Device Category, Carrier, Make, Model, Internal Memory, Color, and Wi-Fi Only to filter your options. If you do not need a new device, you may click the I don't need a device link. When you choose I don't need a device option, you may be asked for information about your device including the make, model, ESN, MSM, SIM, or IMEI (you may click the where is this link in the Enter Order Info screen) before you are able to complete your order.
The out of policy 
icon indicates devices that are out of policy and may require additional
approval for processing.
When available, you may click the custom
message 
icon to display a
message related to the device.
To view information about a phone or device before you select it, hold your curser over the icon or device and click the Quick Look link to display an information popup.
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You can select a new phone or wireless device to add to your Shopping Cart in either of the following ways:
Hold your curser over the icon or device and click the Add to Cart link.  |
Drag-and-drop your selection into the Device section of your Shopping Cart.  |
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The
The
The Shopping Cart
will remain available on the left side of your screen throughout
the ordering process. As you progress through the ordering process,
additional information will be added to the Plan,
Features, and Accessories
areas. The |
b. Choose the carrier plan you would like for your phone service.
Your available rate plans are displayed with pricing that corresponds to your company's carrier contracts.
An overview of the available plans is presented. To add a Plan to your Shopping Cart and view detailed information, click the plan link.
After you review the plan's Included Features, select the checkbox(es) that correspond to the Optional Features you want to add.
In the Shopping Cart:
The
change icon may be used to reopen the Mobile
Procurement screen so that you can make changes. The 
delete icon allows you to delete
the item from your Shopping Cart. The Shopping Cart will remain available on the left
side of your screen throughout the ordering process.
Once you have finished adding Optional Features, click the Continue link to proceed.
4. In the Enter Information screen, provide the information requested and click the Continue button to proceed.
Required information fields are denoted with a red asterisk (*).
Enter information about your device including the make, model, ESN, MSM, SIM, or IMEI (you may click the where is this link for assistance).
Depending on the type of transaction and the payment policies established by your company, you might be prompted to enter a valid credit card and billing address for the portion of the order for which you are liable.
5. In the Confirm Order screen, verify the information presented and click the Complete button.
Before you click the Complete button, you may use the Shopping Cart features or the Edit Order Details button to return to previous Premium Mobile screens.
After you click the Complete button, the Order Submitted screen displays order and invoice information. Your order is assigned a Vendor Order Number. You may view order information in the User Profile screen of the employee for whom the order was placed. If you are authorized, you may view the information in the Order Status report.
